Izzo Alex Duetto IV Espresso Machine MK619
PREMIUM PACKAGE (LIMITED TIME OFFER)
The Alex Duetto Izzo Espresso Machine is one of the most emblematic Prosumer Emachines machines in this range and remains as the leader in dual boiler espresso machines. Now, the Alex Duetto IV espresso machine by Izzo has new features that make this machine a lot easier to handle while producing high-quality espressos and cappuccinos that they are known for.
Two-year parts and labor. The Alex Duetto IV is packaged with PolyLam, an organic product that is much denser than Styrofoam and beneficial for the environment. PolyLam is lightweight, clean, and offers perfect protection for the espresso machine when transporting. It is 100% recyclable.
Overview of the Izzo Alex Duetto IV
Inversion of the motor position: The Motor has been installed over the pump **NEW** **NEW** Smaller drip tray for more cup clearance Pump adjustable from outside, adjust the pump without disassembling the machine **NEW** **NEW** New Motor mounts reduces vibration for quieter performance NEW PID with shot timer integrated **NEW** Boilers with drain plugs, convenient if you need to ship your machine or descale it **NEW** Mushroom in stainless steel **NEW** Internal Gicler in stainless steel **NEW** **NEW**Heating elements access, change heating elements without disassembling the machine **NEW**Double precision insert basket included **NEW** Group has been raised for additional clearance allowing use of taller cups **NEW** Magnets behind drip tray to hold it more securely in place Smaller, recessed heater lights Cup warmer tray with rails, makes it easy to lift off even with cups on top Reinforce front to reduce flexing Discharge into drip tray goes down instead of forward, silicone tube no longer visible Easy access expansion valve Lever action, E 61 commercial group with automatic pre-infusion No-Burn articulating steam arm No-Burn articulating hot water arm 3 Additional style steam tips (2- 4 hole, 1- 2 hole, 1- 3 hole) Stainless steel base 58mm tamper included All stainless construction (including the frame)
- Dual boilers
PID controller for the group boiler (with 1.0 degree Fahrenheit adjustment) PID controller also controls the steam boiler temperature (and thus pressure) Extremely quiet rotary pump Quiet and more reliable SSR Power Relay Water tank 2.4 liter with low water sensor (cuts power to heater) Lever control to allow switching water source from direct plumb to water tank Low water sensor in the reservoir Red indicator lights clearly marked so you can tell which boiler is receiving power Rubber insulating boots over heating element ends for safety Optional drain kit included 15 or 20 amperage operational mode 5.90" clearance between the drip tray and the portafilter / 3.75" from bottom of spouted portafilter to drip tray
15 or 20 Amps?
For those of you who are uncertain if you have a 15 amp or 20 amp receptacle, please look at the image below. 15 Amp Mode will need to use a converter cord. If you have ANY questions please feel free to call us prior to making a purchase. We are here to help.
|Model||Alex Duetto IV|
|Best Use||Small Restaurant \ Office \ Home|
|Automation||EE \ Semi-Automatic|
|Output Capacity||20 Espressos Per Hour|
|Boiler||Dual boiler (2.6 liter): Steam Boiler (1.8 liter capacity, 1200 watt heating element) \ Group Boiler (0.8 liter capacity, 800 watt heating element) Copper & Brass|
|Cup Size||Traditonal Cup|
|PID Temperature Controller||PID controller for the group boiler (with 1.0 degree Fahrenheit adjustment). PID controller also controls the steam boiler temperature (and thus pressure) with shot timer.|
|Plumbing||Reservoir (2.4 liter) / Plumbing option (low water sensor (cuts power to heater)|
|Pump||Extremely quiet rotary pump|
|Convenience / Functionality|
|Display||Red indicator lights clearly marked so you can tell which boiler is receiving power|
|Drain Tray||Large removable drip tray (includes option to drain if desired)|
|Hot Water Spigot||1 Stainless steel no burn hot water spigot|
|Steam Arms||1 Stainless steel steam arm with 4-hole steam tip and .9mm holes|
|Amps / Volts||15 or 20 Amp operational mode \ 110 Volts|
|Watts||1200 Watt steam boiler \ 800 Watt group boiler|
|Colors / Options|
|Colors||Polished Stainless Steel|
|Features||Water tank with plastic dust cover. Safety over pressure valve now easy to access and adjust. Alarm beep switch. Custom made knobs. Lever action, E 61 commercial group with automatic pre-infusion. All stainless construction (including the frame). Quiet and more reliable SSR Power Relay. Lever control to allow switching water source from direct plumb to water tank. Rubber insulating boots over heating element ends for safety.|
|Includes||Optional drain kit included.|
Order Cancellation/Shipping & Return Policy:
ORDER CANCELLATION POLICY:We understand that sometimes customers have a change of heart and wish to cancel their order. Due to our commitment to process and ship orders as quickly as possible, we can only cancel orders up to 1 HOUR after they’ve been placed. To request an order cancellation, please email firstname.lastname@example.org as soon as possible.
Note: After orders are successfully canceled, a refund is issued immediately but it may take 4 -10 business days for your bank or credit card company to release your funds.
SHIPPING POLICY:Here at My Dear Coffee, we are continually striving to process and ship orders as soon as possible and thanks to our amazing business relationship with our suppliers, we no longer carry inventory. All orders are shipped directly from the manufacturer. This greatly improves our order processing speed while allowing us to focus on adding new products/brands to our catalog.
Orders are processed between Monday - Friday Our manufacturers do not process or ship during the weekend or holidays. Order processing can take up to 72 hours ( typically much sooner ) Orders ship via UPS Order delivery is 4 - 10 business days after it ships. Orders placed before 3 pm EST ( Monday - Friday ) will usually ship the same day.
30 DAYS RETURN POLICY:Defective:
Please email us within 10 days of delivery to notify us of any manufacturer defects. We apologize for the inconvenience and we’ll make every possible effort to make sure you are satisfied with your purchase.
First, we would like to thank you for ordering from us but if for any reason you are not happy with an item you purchased from us, you may return it within 30 days of delivery* ( may differ by brand ). The following guideline (s) apply to all returns:
Products must be in their original packaging and unused To request a return, please email us with your order number at email@example.com and you will be issued a return authorization number (RA#). Your return authorization number must be clearly marked on all shipping labels and must be written on a note or your packing slip and placed inside the package. You (the customer) are responsible for return shipping costs. Depending on the brand that you purchased, the product you’re returning is subject to a restocking fee and a return policy:
30 Day Return Policy / Minus Any Shipping Charges / 20% Restocking Fee
Return Shipping:Please consider using a trackable shipping service or purchasing shipping insurance. Neither we nor any of our manufacturers/suppliers/vendors guarantee that they will receive your returned item.
Once your return has been received and inspected, you will receive an email informing you whether your return has been accepted or denied. If your return has been accepted, a refund minus any restocking fees and shipping charges will be issued immediately. Denied returns may be sent back to you.
There is often some processing time before a refund is reflected in your account. Typically it takes 3 - 5 business days before your bank or credit card company officially posts your refund.
Thank you for your interest in the products and services of MY DEAR COFFEE.This Limited Warranty applies to physical goods, and only for physical goods, purchased from MY DEAR COFFEE (the "Physical Goods").
WHAT DOES THIS LIMITED WARRANTY COVER?This Limited Warranty covers any Manufacturer Defects The warranty is only applicable to the original purchaser of the product.
HOW LONG DOES THE COVERAGE LAST?It depends on our supplier's warranty, different warranty applies to different brands.
Warranty by Brand- La Pavoni 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country. - Mahlkonig 1 Year Parts and Labor on all Mahlkonig grinders - Quick Mill, Groupo Izzo, La Spaziale, Rocket All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description). - Unic One-year manufacturer's warranty for electrical parts and labor with suggested maintenance
WHAT DOES THIS LIMITED WARRANTY NOT COVER?This Limited Warranty does not cover any problem that is caused by: Conditions, malfunctions or damage not resulting from defects in material or workmanship Conditions, malfunctions or damage resulting from negligence, improper maintenance or modification- Damaged or destroyed by natural causes including but not limited to lightning, flood, or other natural disasters- Theft or loss of the Physical Goods MY DEAR COFFEE will not pay for shipping charges. The customer shall assume all risk of loss or damage while in transit.
WHAT DO YOU HAVE TO DO?To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
1/ What are the shipping times for your products?
We take 1-2 days to process your order and 2-7 days to deliver it to you.
2/ What will shipping cost?
You can enjoy Free Shipping on all orders in the U.S
3/ Do you ship all over the world?
No, We only ship in the United States.
4/ Where do we ship your product?
We ship only to the 48 contiguous states in the USA
5/ Do you provide product tracking/tracking information?
Yes, wait 3 days after your order and ask us via email.
6/ Missing some items from my order, what's going on?
Our products are shipped separately according to your order. For example, if it contains items from two different warehouses, there will be two deliveries. The rest of the order will certainly arrive shortly.
7/ I received a damaged item. What can I do?
We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: firstname.lastname@example.org and we will send you a similar replacement item as soon as possible.
8/ Where are you located?
We are located in the United States and Canada.
9/ I still have not received my order. What takes so much time?