Baratza Encore Coffee Grinder

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WARRANTY

FAQs

Baratza Encore Coffee Grinder

FREE when order value is at least 1000 $

Baratza has upgraded the great features of the Maestro Plus espresso grinder to create a grinder that is affordable and durable for the home environment and works with any style of coffee, from espresso to manual brewing. It looks just like the Maestro Plus but with a much improved burr that will allow a greater degree of fineness as well the new 2nd generation Gearbox (GB 2.0).


Conical Burrs

The Baratza Encore Grinder retains the same 40 mm hardened steel conical burrs it had with the Maestro Plus. Conical burr grinders are exceptional at producing consistent grinds from very fine to coarse.

2nd Generation Gearbox (GB 2.0)

With the newest version of Gearbox, Baratza has significantly increased the strength and durability of the drive transmission while decreasing noise. In addition to the new drive shaft, the motor mounting plate and bushings, this change includes a new drive gear made of 15% glass filled thermo plastic which is quieter than the previous drive gear, wears better and is more shock resistant.

Grind Coffee for Any Brewing Method

There are many coffee grinders on the market. However, few have the ability to grind fine enough for a professional espresso machine and coarse enough for a press pot. The Encore has 40 steps of adjustment. Choose the perfect setting by turning the bean hopper to the desired position.

Innovative Calibration

Commercial grinders have a calibration system to ensure that the grinder will grind fine enough for espresso and has the range to grind coarse enough for a press pot. Now this feature is available in a grinder designed for home use. The Baratza grinders are calibrated when they are manufactured to ensure an accurate range of grind. If necessary the grinders can be user calibrated.

DC Motor

A 240 watt DC motor is replacing the current AC motor. The DC motor is twice as powerful as the current motor and turns slowly resulting in cool, quiet operation and permits long grinding duty-cycles. The circuitry is equipped with an automatically resetting, thermal cutoff switch.

Special Gear Reduction

The Encore uses a combination of gear and electronic speed reducers to slow the spinning of the burr to 450 RPM. This slow speed reduces heat, noise, and static generation in the grinder. It also ensures that the beans feed smoothly into the burrs.

Power On/Off Switch

The timer switch has been replaced with a simple but effective power on/off switch.

Pulse Button

On the front of the machine there is a pulse button, to easily grind directly into your espresso portafilter. This is a great feature for any operator, from the home user to the barista with a mastery of one hand operation.

Service & Support

One year parts and labor warranty provided by Baratza.

 

FEATURES

  • Large 8 oz. bean hopper
  • Removable 5 oz. anti-static ground coffee bin
  • Compatible with the Esatto Grinder Attachment
  • 40 mm steel burrs
  • Dimensions: 4 3/4" W x 6 1/3" D x 14" H
  • Weight: 8 lbs.

Order Cancellation/Shipping & Return Policy:

ORDER CANCELLATION POLICY:

We understand that sometimes customers have a change of heart and wish to cancel their order. Due to our commitment to process and ship orders as quickly as possible, we can only cancel orders up to 1 HOUR after they’ve been placed. To request an order cancellation, please email info@mydearcoffee.com as soon as possible.

Note: After orders are successfully canceled, a refund is issued immediately but it may take 4 -10 business days for your bank or credit card company to release your funds.

SHIPPING POLICY:

Here at My Dear Coffee, we are continually striving to process and ship orders as soon as possible and thanks to our amazing business relationship with our suppliers, we no longer carry inventory. All orders are shipped directly from the manufacturer. This greatly improves our order processing speed while allowing us to focus on adding new products/brands to our catalog.

Orders are processed between Monday - Friday Our manufacturers do not process or ship during the weekend or holidays. Order processing can take up to 72 hours ( typically much sooner ) Orders ship via UPS Order delivery is 4 - 10 business days after it ships. Orders placed before 3 pm EST ( Monday - Friday ) will usually ship the same day.

30 DAYS RETURN POLICY:

Defective:

Please email us within 10 days of delivery to notify us of any manufacturer defects. We apologize for the inconvenience and we’ll make every possible effort to make sure you are satisfied with your purchase.

First, we would like to thank you for ordering from us but if for any reason you are not happy with an item you purchased from us, you may return it within 30 days of delivery* ( may differ by brand ). The following guideline (s) apply to all returns:

Products must be in their original packaging and unused To request a return, please email us with your order number at info@mydearcoffee.com and you will be issued a return authorization number (RA#). Your return authorization number must be clearly marked on all shipping labels and must be written on a note or your packing slip and placed inside the package. You (the customer) are responsible for return shipping costs. Depending on the brand that you purchased, the product you’re returning is subject to a restocking fee and a return policy:

30 Day Return Policy / Minus Any Shipping Charges / 20% Restocking Fee

Return Shipping:

Please consider using a trackable shipping service or purchasing shipping insurance. Neither we nor any of our manufacturers/suppliers/vendors guarantee that they will receive your returned item.

Refunds:

Once your return has been received and inspected, you will receive an email informing you whether your return has been accepted or denied. If your return has been accepted, a refund minus any restocking fees and shipping charges will be issued immediately. Denied returns may be sent back to you.

Missing Refunds:

There is often some processing time before a refund is reflected in your account. Typically it takes 3 - 5 business days before your bank or credit card company officially posts your refund.

Thank you for your interest in the products and services of MY DEAR COFFEE.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from MY DEAR COFFEE (the "Physical Goods").

WHAT DOES THIS LIMITED WARRANTY COVER?

This Limited Warranty covers any Manufacturer Defects

The warranty is only applicable to the original purchaser of the product.

HOW LONG DOES THE COVERAGE LAST?

It depends on our supplier's warranty, different warranty applies to different brands.

Warranty by Brand

- La Pavoni

1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

- Mahlkonig

1 Year Parts and Labor on all Mahlkonig grinders

- Quick Mill, Groupo Izzo, La Spaziale, Rocket

All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).

- Unic

One-year manufacturer's warranty for electrical parts and labor with suggested maintenance

WHAT DOES THIS LIMITED WARRANTY NOT COVER?

This Limited Warranty does not cover any problem that is caused by:

Conditions, malfunctions or damage not resulting from defects in material or workmanship Conditions, malfunctions or damage resulting from negligence, improper maintenance or modification- Damaged or destroyed by natural causes including but not limited to lightning, flood, or other natural disasters- Theft or loss of the Physical Goods MY DEAR COFFEE will not pay for shipping charges. The customer shall assume all risk of loss or damage while in transit.

WHAT DO YOU HAVE TO DO?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

1/ What are the shipping times for your products?

We take 1-2 days to process your order and 2-7 days to deliver it to you.

2/ What will shipping cost?

You can enjoy Free Shipping on all orders in the U.S

3/ Do you ship all over the world?

No, We only ship in the United States.

4/ Where do we ship your product?

We ship only to the 48 contiguous states in the USA

5/ Do you provide product tracking/tracking information?

Yes, wait 3 days after your order and ask us via email.

6/ Missing some items from my order, what's going on?

Our products are shipped separately according to your order. For example, if it contains items from two different warehouses, there will be two deliveries. The rest of the order will certainly arrive shortly.

7/ I received a damaged item. What can I do?

We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: info@mydearcoffee.com and we will send you a similar replacement item as soon as possible.

8/ Where are you located?

We are located in the United States and Canada.

9/ I still have not received my order. What takes so much time?

  • We apologize for the delay. Sometimes shipping may take longer than expected due to weather, wrong address or zip code. You can instead track your order and see where it is at any time. If you still feel that you need help in tracking your package or would like to inquire about it, please contact us by email at the following address: info@mydearcoffee.com or call us at +1 (833) 803 0462.

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